Commitment to Customers
At CCMI, we have four core principles that are the foundation of our commitment to customers: 1) delivering quality products and services; 2) guaranteed reliability and availability; 3) rapid response on support issues; and 4) clear and effective communication from CCMI staff members.
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CCMI serves an impressive array of leading communications service providers and enterprise end users, with many being loyal CCMI customers for ten years or more.
CCMI has always recognized the need and understood the benefits of establishing strong partnerships within the industry. Our auditing, billing, TEM and event partners have enabled all of us to contribute to the advancement of our mutual goals, and those of our customers. Learn More About Our Partners >>
CCMI is headed up by experienced professionals who have worked in all facets of the communications and technology industries. Learn More About the CCMI Staff >>
CCMI is a division of United Communications Group (UCG), a privately held Maryland LLP. Also based in Maryland, UCG is a B2B information publisher serving several diverse verticals – energy, healthcare, government procurement, mortgage and loan origination, software, funeral service and defense – making UCG one of the largest privately held publishers in the country. CCMI has been part of UCG since 1990 when UCG acquired the company from McGraw-Hill.
Since the acquisition CCMI has enjoyed, through both organic growth and acquisition, an unbroken string of growth and profitability. Notable acquisitions made include Communication Image Technologies, Salestar and Telecom Information Services, all of which have broadened CCMI’s portfolio of customer solutions and contributed to CCMI’s success.
Our Parent Company, UCG
CCMI is a division of UCG, which boasts a portfolio of highly-focused business and professional publishing companies providing guidance, information, analysis, data and solutions to over two million clients worldwide. Learn More About UCG >>
We think CCMI is a great place to work. And we’re always looking for people who can contribute their unique talents, ideas and experiences to our collective goal of delivering quality products and services to the communications marketplace. Learn More About Careers at CCMI >>
Two Washingtonian Center
9737 Washingtonian Boulevard, Suite 100
Gaithersburg, MD 20878-7364
Phone: 888.ASK.CCMI (888.275.2264)
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