The Telecom Industry Overview
- History and Evolution of the Industry
- Regulatory Issues
- Structure of the Public Switched Telephone Network
Network Components, Terms and Concepts
- Transmission Fundamentals: Bandwidth vs. Capacity
- Types of Network Components and Circuits
- LAN Switches and Routers
- Customer Premises Equipment (CPE)
Voice Telephony
- Basic Voice Characteristics
- Analog Transmission Concepts (Bandwidth, Modulation)
- Digital Voice Transmission
- Digital Transmission Concepts (Capacity, Bits per Second)
Backbone and Access Circuits
- Cabling: Category 1, 3, 5, 6…
- Radio (Satellite, Microwave, Cellular) and Infrared
- Fiber Optics
- Digital Circuits (DS-0, DS-1/T1, DS-3/T-3)
- Wireless Services (Cellular, Wi-Fi, WiMAX)
The Public Switched Telephone Network (PSTN)
- Public Network Structure
- Local and Long Distance Providers
- Migration from the PSTN Network to IP-Based networks
Private Voice Networks
- Private Network Structures
- PBXs (Analog, Digital and IP)
- Centrex (CO-Centrex, IP-Centrex)
- Interactive Voice Response (IVR)
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Introduction to Data Networking
- Voice vs. Data Communications Requirements
- Standards and Protocols: The OSI 7-Layer Reference Model
- Data Communications Using the PSTN
- Wireless Data Access
Virtual Circuit-Based Wide Area Networks
- Real vs. Virtual Circuits
- Standards and Protocols: IP, Frame Relay and ATM
- Quality of Service (QoS) with MPLS and VPNs
Local Area Networks (LAN)
- Basic LAN Concepts and Terminology
- LAN Equipment: CPE, Switches, Network Interface Card (NIC)
- Ethernet LAN Fundamentals
WANs: Routers and The Internet
- Routers and WAN Networking
- TCP/IP Protocols
- IP-Based Networks (Internets, Intranets)
- Digital Subscriber Lines vs. Cable Modems
Voice and Data Convergence
- VoIP/IP Telephony Concepts & Justification
- Voice Performance Issues
- Voice Over Cable/DSL
- IP-Enabled PBXs, IP PBXs, IP Phones and Media Access Gateways
- Multiprotocol Label Switching (MPLS) Services
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