Category: Blog

FCC Begins Proceeding to Update Reporting of Customer Data Breeches

It has been fifteen years since the FCC adopted a rule requiring telecommunications carriers and interconnected Voice over Internet Protocol (VoIP) providers to notify customers and federal law enforcement of breaches of customer proprietary network information (CPNI) in their possession.


FCC Proposes New Rules for Emergency Alert Systems 

In a Notice of Proposed Rulemaking (Notice) in Docket 22-339 released on October 27, 2022, the FCC proposed to “bolster the operational readiness and security of the nation’s public alert and warning systems, the Emergency Alert System (EAS) and Wireless Emergency Alerts. These systems warn the public about emergencies through alerts on their televisions, radios, and wireless phones.”


FCC Tries to Stop Robocalls Over Non-IP Networks

While they disagree on many issues, the evenly divided FCC agrees on the importance of stopping illegal robocalls. Therefore, it requires voice providers to implement the caller ID authentication technology called STIR/SHAKEN on their Internet Protocol (IP) networks. STIR/SHAKEN combats robocalls by allowing voice carriers to verify that the caller ID information transmitted with a call matches the caller’s number.

Phone scam

FCC Takes Aim at Scam Text Messaging

On September 27, 2022, the FCC decided to act against scam text messaging. Unwanted texts cause similar problems as unwanted voice calls since they violate consumer privacy and can jump-start consumer fraud and identity theft.

Inmates with Disabilities

FCC to Set Rules for Calling Services for Inmates with Disabilities

In May 2021, in a Fifth Further Notice of Proposed Rulemaking in Docket 12-375, the FCC sought industry comments on requiring inmate calling services providers to provide access to all eligible relay services for incarcerated people with communication disabilities.